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William
F. Slater, III, PMP |
Home Phone:
773-235-3080 Work Phone: 312-810-4805 Cellular: 312-758-0307 E-mail: slater@billslater.com |
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*** Actually, I Am Happily
Employed and Not Looking *** |
OBJECTIVE:
§
To be a Rock Star Data Center Manager, Managing
the World’s
§ Am particularly interested in:
§
World-class Excellence and Best Practices in
§ ITIL-based IT Services Management
§
Project Management (Security,
§ Computer and network security
§ Information Systems Auditing
§ Disaster Recover Planning and Business Continuity Planning
§ Storage Management
§ Performance measurement, tuning, optimization and load balancing of Windows 2000 / 2003-based networks
§ Change Management
§ Database development and administration
§ Application Development: Client/Server, Distributed applications, and E-commerce web development
§ Creating and enabling heterogeneous interoperability between Microsoft and Linux platforms
§ HP Openview tools such as Network Node Manager.
§ This position should be challenging, provide project leadership experience, additional opportunities for growth, and be recognized as making an important contribution to the company.
EDUCATION:
Completed in March 2008. GPA was 3.79 on a 4.0 scale
Graduated with a 3.92 GPA on a 4.0 scale
Major:Computer Systems Technology, Minor: Manufacturing Technology. Graduated Cum Laude
PROFESSIONAL CERTIFICATIONS:
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PMP |
CISSP |
SSCP |
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ITIL
Foundation in IT Service Management |
Certified |
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CISA
Candidate – Exam Passed and awaiting final Certification Processing |
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Microsoft MCP No. 3585 |
MCSE 2003: Security |
MCSE 2000: Security |
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MCSE 2003: Messaging |
MCSE 2000: Messaging |
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MCSA 2003: Security |
MCSA 2000: Security |
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MCSA 2003: Messaging |
MCSA 2000: Messaging |
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MCDBA in SQL Server 2000 |
MCDST in
Windows XP |
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MCAD / MCSD in Visual
Basic .NET |
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COMPTIA |
Security+ |
IT Project+ |
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Server+ |
A+ |
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Linux+ |
Network+ |
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i-Net+ |
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COMPUTER
EXPERIENCE:
Operating Systems: Windows Server 2003, Windows 2000 Server , Windows XP, Windows Vista, Windows 2000 Professional, Windows NT Server, Windows Terminal Server 4.0, IOS, Citrix Metaframe 1.8, Windows NT Workstation, Windows 9x, RedHat Linux, Mandrake Linux, MS DOS, VAX/VMS, OS/2, OS MVS, HP-UX.
Networks and Protocols: TCP/IP, Ethernet, Token Ring, IPX/SPX, HTTP, SNMP, SMTP, POP3, DNS, DHCP, NetBEUI, DLC, RAS, PPTP, PPP, IPSec, L2TP, EAP, MS-CHAP v1 & v2, RDP.
Hardware: Servers from these vendors: IBM, HP, COMPAQ, Dell Servers, Digital, and Cobalt Qube; IBM-PC Compatibles from 8088 to Intel Core Duo. Also Cisco VPN Concentrators, Cisco Routers (250x and 26xx), Cisco Catalyst Switches, HP-UX RISC Workstations, VAX, Network Applications NAS Storage Device (100 TB), RAID 0, 1, and RAID 5 disk arrays, Network Interface Cards, Modems, Switches, Hubs, SCSI, IBM 30XX, Tape drives.
Software and Utilities: Remedy, Microsoft Operations Manager, BP Global Change Management System (GCMS), TCP/IP, SNORT 2.1, Samba Server, DNS, DHCP, WINS, Active Directory Services, FTP Server, NMAP, MS Exchange Server, MS Internet Information Server, HP OpenView Tools: ManageX, Network Node Manager, Network Associates Sniffer, Desktop Administrator, MS FrontPage, ASP with VBScript, Javascript, Compaq Insight Manager, Citrix Metaframe, Citrix Nfuse, Visio, Compaq Workflow Expeditor, MS Personal Web Server, MS Internet Explorer, MS Word, MS Access, MS Excel, MS PowerPoint, MS Project, PaintShop Pro, MS Outlook, Norton System Professional, ODBC, Norton Anti-Virus, McAfee VirusScan,, BackupExec, CA ArcServIT, TSO/ISPF, WS_FTP32, Lotus Notes.
Databases: SQL Server 2005, SQL Server 2000, Oracle, Oracle Rdb, MS Access, PARADOX, IDMS/R, SQL Anywhere
Networking Products: Hubs, switches
(managed and unmanaged) CSU/DSU’s, DSL Modems, Cisco Routers, Cisco Switches, VPN
Concentrators, and all network interface cards.
Development Tools and Platforms: Visual Basic .NET (VB.NET), Visual Studio 2003, VS 2005, and VS 2008, Visual Basic 6, PERL, Java J2SE, Java J2EE, VBScript, JavaScript, KIXStart, UML, XML, HTML, Active Server Pages, IIS, SQL, PARADOX Application Language, C, FORTRAN, COBOL
WORK
EXPERIENCE:
Microsoft Corporation, (Headquarters in
March 2008 - Present
I manage and am responsible for the
world’s largest
CSSS.NET, (offices in
Program
Manager (Contractor) for the Veterans Administration in
On contract worth over $4 M in annual revenue, I led a 21-person Team of senior level system engineers who support MS Exchange Server 2003, Blackberry Cell Phone / PDAs, Windows Server 2003, Microsoft Operations Manager, and Tivoli Backup Manager. These systems support the 24 x 7 business electronic messaging needs of over 300,000 users at the VA, and potentially affect interactions with an additional 500,000 users and are considered to be extremely business critical. We use Remedy to manage, track and report on the Service Requests.
Worked on organizational process documents for re-engineering the technical support organization to provide technical services that will be planned, managed, and measured based on the ITIL Service Management model of processes and procedures.
I was also responsible for basic personnel management issues for this team including interviewing, recommendations for hiring and firing, performance evaluations, schedule and resource management, team development and career planning, etc.
I was also the
technical lead project manager on the 2007 Data Center Migration and
Consolidation Project in which 200 production servers and an EMC SAN are being
migrated into a high-profile, high-security
Upon voluntarily leaving this position to go work for Microsoft, I wrote an extremely detailed 65-page Program Manager Guide on how to do my job. This proved to be an invaluable tool in helping with a smooth transition of the replacement Program Manager.
Getronics,
SAIC,
(Three Roles in this position)
1) Data Center Manager for all operational aspects BP Naperville’s Data Center that houses over 250 Servers (Windows Server 2003, Windows 2000 Server, Solaris,) as well as a network infrastructure that forms one of the largest hubs in North America, and also had responsibilities for three nearby satellite Data Centers totaling 50 additional servers.
a. Responsible for all activities and project management related to three Data Center Server Rooms. Also was responsible for ad hoc and quarterly reporting for these sites, reporting on the inventories and the safety inspections, as well as all activities related to the maintenance and upgrades that occasionally occur. In addition, also responsible for coordination of all vendors and contractors that do work in the data centers.
b.
Over the past five years, planned and managed eight
migrations of servers and related equipment, into the main
Ø BP GBC Office in Aon Center to BP Naperville – Spring 2003, 12 Servers
Ø
BP Castrol
Ø
BP
Ø BP Joliet Chemicals IT Assets to BP Naperville – Spring 2004, 5 Servers
Ø BP GBC Shuman Facility to BP Naperville – Winter 2005, 5 Servers
Ø BP Woodstock DRP Facility to BP Naperville – Winter 2005, 45 Servers
Ø
BP
Ø BP Houston Petro-technical Computing Environment including a Network Applications NAS with over 100 TB of data storage and 10 Linux Servers – Summer 2006
Ø BP Houston GMS Servers – Fall 2006, 6 Servers
2) Change Management Manager for a nationwide region comprised of 67 sites, and scores of servers, routers, switches, scores of WAN Circuits, etc.
As the Change Management
Coordinator for the North Eastern Change Advisory Board which meets at 1:00 PM
each Monday, I managed the coordination and approval of Change Requests to the
BP infrastructure components for approximately 67 sites. I also routinely
assisted with and processes Emergency Change Requests and the publishing of custom
Change Notifications known as "ITINFONETs", which in effect announce
Changes and Outages to the BP Infrastructure throughout
3) System Engineer on one of the the world’s largest Active Directory domain networks (over 2000 servers total, distributed globally). Technologies used: SQL Server, MS Access 2000, NT Server 4.0, Windows 2000 Server and Windows 2000 Professional, IIS, FrontPage 2000, HTML, Windows Terminal Services, PCAnywhere, etc. scripting, in PERL, VBScript, and KIXStart.
Sr Technology
Consultant / Database Administrator
Various consulting jobs
involving computer security, systems engineering, databases, troubles
Net1Source
Corporation
Senior Systems Consultant
1) database administrator , 2) network administrator, 3) Exchange Administrator, 4) network management specialist, 5) IT services marketing strategist, 6) network specialist supporting Citrix MetaFrame and Nfuse, 7) setting up a Cisco VPN 3000 Concentrator and associated VPN clients and creating all documentation that showed the exact configuration of everything, and 8) Web developer.
Chicago Manufacturing Center - July 2000– February 2001
Sr. Business Advisor / Database Administrator
As this organization’s DBA and primary advisor on computer,
networking, and Internet technologies, I was responsible for maintaining and
providing reports that ensured that 75% of its revenues were received in the
form of government grants. Primary tools used were MS SQL Server, NT Server, MS
Access and SQL. Other accomplishments
included: writing data access routines that led to the data clean-up efforts,
doing the analysis and research that led to the modernization of the entire
networking infrastructure, documenting all aspects of the DBA position and
responsibilities, helping to select and train my replacement.
Ø
Also managed the successful migration of the
Slater Technologies,
Sr Business
Advisor / Database Administrator - April
2001 – July 2000
Worked as the DBA for
Senior Technical Consultant - Technisource / UNISYS - December 1999 to March 2000
Technical
lead and engineer on a large project for the City of
Senior
Technical Consultant - RMS
Business Systems and John Crane -Aug. 1999 – Nov. 1999
Worked as an HP Openview Consultant for using DeskTop Administrator (DTA) to automate to distribution of software over a heterogeneous network, that was LAN and WAN-based.
· Worked as a workflow
consultant to help win a bid for Technology Bridge, Inc. with Safer Foundation
of
·Developed custom websites for small businesses and for then Illinois Supreme Court Justice S. Louis Rathje.
American Digital Corporation
Senior
Technical Consultant
Developer and system engineer on a workflow automation prototype project for a large food equipment manufacturer using Windows NT Server, Work Expeditor, Exchange Server, SQL Server, and Outlook 98, with Expeditor client on client workstations. This was a prototype for the world’s largest manufacturer of food forming machines.
· Technical sales planning, short-term and long-term.
· Services engineering, developing and selling services packages, particularly in the area of
Linux.
Independent Consulting
Web Developer:
· Developed web pages using FrontPage, and IIS 4.0.
Management Consultant:
- Conducted a needs analysis and developed a 25-page paper which highlighted improvements needed for a local technology services firm. This paper detailed the necessary steps required to transition the company from doing business as a hardware and software distributor to becoming a dynamic services delivery organization. That paper may be viewed at http://slatertech.com/writing.
MicroAge Computer Centers
Integration
Engineer:
· Helped form a corporate strategy to work closely with one of the world's largest software companies in the area of strengthening our services offerings.
· Planned developing services and services delivery strategies.
Performed consulting services at the following types of clients:
For a Lincoln Technical Training Institute: Provided technical
support in the areas of LAN troubles
For Unicom Energy Corporation (ComEd): Planned and led the work on a project which was a LAN migration from a Novell file server and application environment into a Windows NT Server environment. The final result was a LAN infrastructure which consisting of seven IBM Netfinity servers, nine Switches, a CSU/DSU, and a Cisco Router. This infrastructure supported 200+ users. Also, wrote the project bid proposal which won this project.
For Maywood Police Department: Implemented and documented a 911 call management system application which involved a small LAN (25 seats) and a server based on Compaq Clustering technology and NT Server. Other technologies included remote dialup access via PC Anywhere.
For Chicago Merchantile Exchange: Using MS Access, designed and created a customized database application for centrally tracking and tracking IT organization assets. This included an easy to use series of forms and user interfaces, as well as developing complex Access queries to load these tables into normalized database tables.
For a Bekins (now known as Geologistics): Using HP Openview Network Node Manager, created a customized series of maps to help centrally manage a 5000-seat network with 85 routers, which was distributed across 21 states. Using SNMP and Network Node Manager technologies on Windows NT Server, created customized maps identifying and managing all routers, all servers, remote sites, local IT assets, and one with all available assets. In addition, created a web-enabled reporting capability, which allowed management to use the contents of all maps in a browser-based context.
For a Local Law Firm: Provided technical support for a law office in which 27 PCs where accessing an HP LAN Server running Windows NT Server.
For
For Arthur Andersen: Prepared, developed, and delivered a one week web development "boot camp" to client/server developers who were retooling to use Internet technologies and Internet application development technologies, and database technologies to create web-based database applications.
Automated Concepts Incorporated
Senior System
Engineer:
For Ernst and Young / Nationwide Insurance: Responsible for supporting a technical development environment of a $100 million project from April 1997 - December 1997. Provided the total project with services in implementing and maintaining the technical infrastructure for application development activities in this client/server environment. Led and mentored team which built the testing area Windows NT-based network
For Aerial Communications:
Responsible for technical support of an application development environment of
more than 70 developers: including desktop software support, network support,
and technical troubles
Network
Analyst:
System administrator for a
90-users LAN in the Human Resources
Building. Also provided
technical support and
training in all MS Office applications, Internet access, and writing
administrative policies regarding
computer resource usage and computer security.
Net Advantage Corporation
Technical
Consultant:
Supported a diverse Windows NT Server LAN environment. The connections consisted of 200 local and 100 remote dial-in users.
· Wrote a detailed technical LAN handbook to support a 300 user Enterprise LAN.
· Worked as the analyst and technical consultant on a manufacturing/ distribution customer service production measurement report project.
· Set up a Window NT-based network at the company headquarters that had local and dial-up Windows 95 client workstations.
Corporate Computing International,
Senior
Consultant:
· Participated in the design and implementation of a Rapid Application Prototype of a Client/Server GUI Design.
· Design and development of an automated Client/Server process management tool known as RADPath.
· Wrote technical articles on Client/Server development methodologies and on Client/Server technologies, which were both published as lead cover articles for internationally known database technology magazines in Spring 1995.
Systematics Telecommunications Services
Client/Server
Architect:
· Researched and defined a Client/Server security architecture and provided technical leadership and coordination for the planning and deployment of Client/Server solutions, migrations, support and services.
·
Developed and taught Client/Server educational seminars.
Digital
Equipment Corp., Chicago, IL, Colorado
Springs, CO,
June
1990 – March 1994
Principal Software
Specialist:
· Client/Server consultant / Database Administrator / Migration Specialist
· Evaluated Client/Server development and tool solutions.
· Provided technical assistance to national and international customers and employees.
·
Developed and conducted two technology seminars
(one on open Client/Server development and one on OO technologies, OO analysis,
OO design, and various OO lifecycle methodologies) and traveled to
· Performed migrations from ORACLE-based systems to Rdb/VMS systems.
· Technical support for the rapid application development tools for several customers.
· Performed beta testing and technical support for Borland’s SQL LINK Client/Server product working with VAX/VMS, DEC Pathworks, and Rdb/VMS.
Marshall Field & Company,
Database Analyst:
DBA for databases used for production and data as well as decision support. Worked with IDMS on IBM mainframes. Wrote support report and data export programs in CULPRIT. Was technical lead on the project to downsize mainframe applications into PCs using data extracts and Infogate.
Northrop Defense Systems Division,
Database
Analyst:
DBA for databases used for production and data as well as decision support. Worked with IDMS on IBM mainframes. Wrote support report programs in CULPRIT. Taught OLQ, OLQ Menu, and Infogate.
Database Analyst:
DBA for databases used for production and data as well as decision support. Worked with IDS I & IDS II on Honeywell mainframes. Also, worked with Oracle and SQL on VAXs and with IDMS and IDD on IBM mainframes. Wrote support report programs in CULPRIT. Taught IDD and CULPRIT.
Tennessee Gas Transmission Co.
Programmer Analyst II:
Application programming, maintenance and support in FORTRAN on Honeywell mainframes.
Computer Systems Staff Officer (First Lieutenant, USAF):
Programmed applications for databases, networking and communications technologies to support the Force Management Information System (part of WWMCCS) a command control communication system, which supplied Strategic Air Command (SAC) leaders and National Command Authorities with up to the minute status information about SAC forces worldwide. I also did centralized release management and systems management for this application.
PROFESSIONAL
TECHNICAL TRAINING EXPERIENCES:
Computer Systems Institute, Inc. – May 2005 - Present
Adjunct Sr.
Technical Instructor
Currently teaching classes in Project Management Professional (PMP), Oracle 9i Application Development, IT Security, CISSP, Visual Basic .NET, SQL Server 2000, Java, MCSE 2003, MCSA 2003, Network +, and A+.
For an International IT Security Training
Organization – April 2005
Adjunct Sr.
Technical Instructor
Developed and taught a class in IT Security-related topics, especially the SSCP (System Security Certified Practitioner) certification.
Illinois Institute of Technology, Rice Campus -
Adjunct
Instructor
Taught classes in various computer and networking technologies, including Windows, GUI design, TCP/IP, Visual Basic, HTML, JavaScript, databases, web development and e-commerce. Have also taught PERL, Java, web development, and website management for IIT.
Adjunct
Instructor
Developed my own customized training materials and taught classes in Java 2 and Object-Oriented Technologies.
President and
Founder
Developed my own customized training materials and taught classes in Internet, Security, Current IT trends, mentoring, etc.
CUSD 200 and Wheaton Park District,
Adjunct
Instructor
Developed my own customized training materials and taught classes in 1) Introduction to the Internet and the World Wide Web, 2) Website Development, including web page design and website management, 3) Building and Managing a Home Network.
CONTINUING
PROFESSIONAL TRAINING AND CAREER DEVELOPMENT:
·
Attended a 4-day intense Microsoft Management
Excellence Foundation course in
·
Attended the Franklin Covey Management Training
Seminar; Seven Habits of Effective Managers in
·
Attended the 2007 Architecture and Design
Conference sponsored by Dr. Dobbs in
· Took and passed the Certified Information Systems Auditor (CISA) exam on June 9, 2007 and am awaiting the remaining certification process.
·
Presently enrolled in Data Center Technology
Classes in a program sponsored by the
·
Completed the MS in Computer Information Systems
graduate program at the
· Various conferences by TechTarget Conferences, in Data Center Management, and in Information Security
· Microsoft 1560 Course: Upgrading NT 4.0 Admin Skills to Windows 2000
· Various Web Seminars in IT Security and in Wireless Networking
· Active Server Page Developer’s Conferences, November 1998, and October 1999
· Introduction to Cisco Routers and IOS, January 1999
· HP OpenView ManageX Training and HP OpenView Network Node Manager Training, September 1998
PROFESSIONAL
ORGANIZATIONS: